Passive monitoring and AI-powered fall-detection technology are helping care teams in senior living communities close overnight blind spots, identify changes earlier and avoid unnecessary emergency-room visits.
ROSWELL, Ga. (July 31, 2026) — Phoenix Senior Living was recently featured in Senior Housing News for its use of passive monitoring and AI-powered fall-detection technology to give clinical teams greater visibility into resident falls and changes in mobility. The July 29 article, “How Senior Living Operators Use Fall-Detection Tech to Avoid ER Visits, ‘Blind Spots,’” examines how senior living operators are using these tools to respond faster, better understand what happened and reduce avoidable hospital transfers.
“Our core problem was visibility and early intervention. Traditional rounds provide important snapshots, but they cannot show our teams everything occurring between checks, particularly overnight.”
— Seth Pesek, President, Phoenix Senior Living
CLOSING THE INFORMATION GAP
Phoenix Senior Living is using two complementary approaches. A radar-based platform passively monitors changes in movement, gait, mobility and routine without cameras or wearables inside a resident’s apartment, helping care teams identify elevated fall risk and intervene earlier. An AI-powered video system provides additional context after an event, helping clinicians understand how a resident came to be on the floor.
During a first-quarter pilot, the radar-based technology created what Pesek described as “continuous, passive awareness.” Early results included a reduction in falls and the identification of mobility changes among residents who had not previously been considered at elevated fall risk, allowing clinicians to reassess residents sooner and adjust personalized care plans.
FROM UNCERTAINTY TO INFORMED RESPONSE
At one Phoenix Senior Living assisted living and memory care community in northern Georgia, the video system showed a resident on the floor. Review of the event revealed that the resident had intentionally lowered themselves to retrieve an item from under the bed. With that context, the care team was able to assess the resident appropriately and avoid an unnecessary emergency-room transfer made solely as a precaution.
“That kind of clarity is exactly what this technology is meant to provide,” Pesek said. “It lets our teams respond with confidence instead of defaulting to the ER out of caution.”
The technology is intended to complement—not replace—clinical judgment, established care protocols and the presence of trained associates. By making previously unseen information available to care teams, these tools can support faster response, stronger root-cause review, more informed care-plan adjustments and clearer conversations with residents and families.
Phoenix Senior Living will continue evaluating and expanding technologies that improve resident safety, preserve dignity and privacy, and give associates better information at the moment decisions must be made.
READ THE ORIGINAL SENIOR HOUSING NEWS ARTICLE
How Senior Living Operators Use Fall-Detection Tech to Avoid ER Visits, ‘Blind Spots’
About Phoenix Senior Living: Phoenix Senior Living is a privately held senior housing organization based in Roswell, Georgia, operating communities throughout the Southeast United States. Each Phoenix Senior Living community offers personalized independent living, assisted living, and memory care services designed around the needs and dignity of every resident.
Media Contact: Justin Harden, Vice President of Sales & Marketing | Phoenix Senior Living [email protected]
